
Tyrrell: Most important thing? Stop pissing off the customers. The stories of vaults and retroactive embargoes have made me wonder if the publishers get digital in the least — comiXology, I think they understand, but they’re just the technological enabler. I think the business decisions of the publishers are going to have to see about five years worth of improvement on the sophistication scale in the next six months if they really want this to be as seamless an experience as reading a dead-tree comic.






