Following widespread complaints, NYCC to REOPEN Fan Verification

Following widespread complaints, NYCC to REOPEN Fan Verification

This afternoon, ReedPOP, the company that organizes conventions such as New York Comic Con, sent an email to fans announcing the reopening of their Fan Verification system. The move follow widespread complaints that the system left families unable to bring children, friends unable to buy tickets for unverified friends, and other cruel separations.

ReedPOP will reopen the Fan Verification system next Monday, July 11th, at 9:00 AM EDT.  In order to attach a new Fan profile to an existing NYCC ticket order, the profile application must be submitted by Tuesday, July 12th at 12:00 PM EDT.  This is likely because all tickets that were purchased during the first round of NYCC ticket sales must be attached to a verified fan account within two weeks of purchase.

People who are approved in this cycle of Fan Verification applicants can be added to an existing ticket order between 12PM EDT July 13th and 11:59PM EDT July 14th.  Any ticket that is not associated with a profile at that time will be cancelled and refunded. No one will be able to create a Fan Verification Profile after this point.

Tickets that are reclaimed by ReedPOP due to a lack of associated fan account will be resold at an unannounced date.  Anyone with a fan account will be able to purchase unclaimed tickets at this time.

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The Fan Verification platform launched this year and was originally designed to curb rampant scalping of New York Comic Con tickets.  Back in May, ReedPOP announced that any fan who wished to attend the convention would have to create a Fan Profile on their site before NYCC ticket sales went live at the end of June.  Unfortunatel, noty all fans got the message before Fan Verification closed, leaving many ticket purchasers distraught about the fact that their unverified friends would not be able to attend NYCC with them.

Worse yet, without a method to cancel unclaimed tickets besides waiting out the two week period where fans would have to assign all tickets to profiled users, many fans felt like they were shorted cash unless they…well…turned to scalping.  The effectiveness of the system itself has been hotly debated, as it seems like Fan Verification is less a wall and more a hill to scale for scalpers.

After the news broke, some fans were happy:

 

Others less so:


More details about NYCC Fan Verification can be found on the con’s website.

Comments

  1. says

    You actually make it seem so easy with your presentation but I find this
    matter to be really something which I think I would never understand.
    It seems too complex and extremely broad for me. I am looking forward for your next post,
    I will try to get the hang of it!

  2. Spike says

    I signed up the first day that you could, and then never got my verification e-mail so I could not buy a ticket. I searched thru all of my e-mails and trash e-mails. So annoyed.

  3. Denise says

    “… curb rampant scalping…” Didn’t curb shit. I still see SEVERAL 3-Day, 4-Day, Friday and Saturday tix being sold via eBay. Had I known this, I would’ve waited, paid a bit more for Saturday tix via eBay, THEN Fan Verification. Good job, ReedPop. -_-

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