Via today’s Diamond Daily, a slight change to the year-old order minimum benchmarks; now, even if a product offered in Previews does not meet the benchmark, orders will still be processed for the first offering:
In response to retailer feedback, Diamond is modifying its guidelines for cancelling retailers’ initial orders for underperforming products and merchandise in PREVIEWS. In the first quarter of 2009, in an effort to reduce the number of underperforming products in PREVIEWS, Diamond implemented higher minimums for purchase orders. At that time, Diamond also began cancelling retailers’ initial orders for affected products. Now, however, having had almost a year to fine-tune the processes for choosing catalog offerings, Diamond will place a purchase order with a publisher or vendor to fill retailers’ initial orders for any products offered in PREVIEWS, even if those orders fall below Diamond’s minimum purchase order levels. This policy takes effect with product solicited in the January, 2010 PREVIEWS. “We feel that this modification allows us to better serve our retailers so they in turn can better serve their customers,” explained Diamond Vice President of Purchasing Bill Schanes. “If a title or item underperforms, we will still place a purchase order to fill initial orders. We’ll then address our need to avoid unprofitable SKUs by not listing subsequent issues or like products in future issues of PREVIEWS so both retailers and their consumers should order with confidence.”
Retailers can check cancellations to their own orders via their invoicing and the My Account page of Diamond’s Retailer Services Area. They can also check Diamond’s overall cancellations list in the Product Changes & Shipping Updates section of the Retailer Services Area’s Data Files page.